1. Introduction
Welcome to One Right Solution ("we," "us," or "our"). We are a web development agency and digital product
seller based in Himachal Pradesh, India. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website onerightsolution.com, purchase our
products, or engage our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with
the practices described here, please do not use our website or services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, and phone number submitted through our contact forms or onboarding questionnaires
- Business name and project details you provide when requesting a consultation
- Billing address and contact details when you purchase products or services
Usage Data
- Browser type, device information, operating system, and screen resolution
- Pages visited, time spent on pages, and navigation paths
- IP address (anonymized where possible) and approximate geographic location
- Referring website and search terms used to find our site
Payment Information
Payment transactions are processed securely through Shopify and Stripe.
We do not store, collect, or have access to your full credit card numbers or bank account details. These
third-party processors handle all payment data in compliance with PCI-DSS standards.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver digital products, services, and project updates
- Process transactions and send order confirmations
- Improve our website, products, and services based on usage patterns
- Send marketing communications, newsletters, or promotional offers (only with your explicit consent)
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations and enforce our terms of service
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze
site traffic.
Types of cookies we use:
- Essential Cookies — Required for the website to function properly (e.g., session management, security tokens). These cannot be disabled.
- Analytics Cookies — Help us understand how visitors interact with our website through Google Analytics. These collect anonymized usage data.
- Preference Cookies — Remember your settings, such as language or theme preferences, to provide a personalized experience.
When you first visit our website, you will be presented with a cookie consent banner. You can accept all
cookies, reject non-essential cookies, or customize your preferences. You may update your cookie preferences
at any time through your browser settings or by clearing your cookies and revisiting our site.
5. Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics — Website traffic analysis and visitor behavior tracking. Google's privacy policy applies to data collected through their services.
- Shopify — E-commerce platform for digital product sales. Shopify processes order and payment data under their own privacy policy.
- Stripe — Payment processing for transactions. Stripe handles all payment data securely and is PCI-DSS compliant.
- Email Service Providers — We use third-party email services to send transactional emails, newsletters, and marketing communications. These providers process your email address and name on our behalf.
We recommend reviewing the privacy policies of these third-party services to understand how they handle
your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was
collected, including to satisfy legal, accounting, or reporting requirements.
- Contact form submissions — Retained for up to 2 years after the last interaction, unless you request earlier deletion
- Transaction records — Retained for 7 years as required by Indian tax and accounting regulations
- Analytics data — Automatically anonymized and aggregated after 14 months through Google Analytics data retention settings
- Marketing preferences — Retained until you opt out or request removal
7. Your Rights
You have the following rights regarding your personal data:
- Right of Access — You may request a copy of the personal data we hold about you
- Right to Correction — You may request that we correct any inaccurate or incomplete data
- Right to Deletion — You may request that we delete your personal data, subject to legal retention requirements
- Right to Opt-Out — You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly
- Right to Data Portability — You may request your data in a structured, commonly used format
To exercise any of these rights, please contact us at
info@onerightsolution.com. We will respond to your request
within 30 days.
8. Data Security
We take the security of your personal information seriously and implement appropriate technical and
organizational measures to protect it, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, encrypted storage of personal data on protected servers
- Regular security audits and vulnerability assessments
- Access controls that limit data access to authorized personnel only
While we strive to protect your information, no method of transmission over the internet or electronic
storage is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data
to the best of our ability.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect
personal information from children under 16. If we become aware that we have inadvertently collected
personal data from a child under 16, we will take steps to delete that information as soon as possible.
If you believe we may have collected information from a child, please contact us immediately at
info@onerightsolution.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal
requirements, or other factors. When we make material changes, we will update the "Last updated" date at
the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your
information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices,
please contact us: